Shipping policy
Packaging
- Shipped in discrete packaging without visible logotypes or branding.
Carriers
- Shipped with Sweden's national postal service, Postnord.
- I can not predict which local carrier, handling type or pickup location the package will end up with.
- Packages typically arrive in 1-2 weeks, but it can vary and is outside my control.
- Tracking # from Postnord is provided. That can be used to identify further tracking IDs at local carriers.
Shipping issues
- General: shipping details are outside my control. I may be able to assist, but fundamentally most responsibility is at Postnord or the local carrier in your location.
- Damaged packages: please verify the package condition. If damaged and possible, recommendation is to let the carrier return it to sender.
- Lost packages: Contact your local carrier (typically identifiable via the tracking # provided). Contact me if unable to locate.
- Non-pickups/return-to-senders: Contact me. Additional attempts will incur additional shipping fees.